Hello Cyrus,
We regret for the inconvenience you are facing in updating your AVG program. We request you to try reinstallation of the AVG program and check whether it resolves the issue. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall the AVG program on your Mac device.
Once done please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac to download and reinstall the AVG program.
Please feel free to contact us for further assistance.
Thank you.
I have had AVG Anti-Virus installed for quite some time. Getting an error "An error occurred during updating" When I press Try Again, nothing seems to happen. I have rebooted my computer. I am running OS X El Capitan Vers 10.11.6 on a Mac
Hello Cyrus,
We regret for the inconvenience you are facing in updating your AVG program. We request you to try reinstallation of the AVG program and check whether it resolves the issue. Please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall the AVG program on your Mac device.
Once done please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac to download and reinstall the AVG program.
Please feel free to contact us for further assistance.
Thank you.