Hello Julie.
We are sorry to hear about the inconvenience caused. We would request you to run repair installation of your AVG as described below.
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Right click AVG protection in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
I had a free 1 month trial then I bought it a couple of days before it expired now I have downloaded and installed Pro and it tells me there is an error, when I restart the computer it says there is a server error and on the dashboard of pro it says "could not finish automatic state repair we were unable to fix one or more components, go to web … " but when i go online it says there is no fix. please advise.
Hello Julie.
We are sorry to hear about the inconvenience caused. We would request you to run repair installation of your AVG as described below.
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Right click AVG protection in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.