Hello Ernst,
We're sorry for the inconvenience caused. We'll look into this and help you.
Please share us the screenshot of the error message you're referring to, so that we can check and assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
I have not used VPN for a while. It starts up and when I try to switch it on, I get an error. Faultfinding gives me the error M1GRP0
Hi
I re-installed VPN and it is fine now.
Thankd you for the help. It is always nice to know that you have a good support group to back up a range of very reliable products.
Keep up the good work
Thank you for sharing the screenshot, Ernst.
This isn't the expected behaviour of AVG Secure VPN.
Please let us know if this issue occurs when connected to a particular VPN server or all of them.
In any case, please refer to this article to change the DNS settings of your computer. Kindly check if the issue persists after changing the DNS settings.
If it does persist, we recommend that you reinstall your AVG Secure VPN & then check if the error message still appears.
Thank you for understanding. Keep us updated.
Hello Ernst,
We're sorry for the inconvenience caused. We'll look into this and help you.
Please share us the screenshot of the error message you're referring to, so that we can check and assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
You are most welcome, Ernst.
We are always available round the clock when you need assistance with AVG.
Have a nice day!
Hi
I re-installed VPN and it is fine now.
Thankd you for the help. It is always nice to know that you have a good support group to back up a range of very reliable products.
Keep up the good work