Hi Vocai,
We are glad to help you with this.
Please provide us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
error with uninstalling old pc tuneup, I have paid for the new version of AVG TuneUp.
I can send the cab de-installation log file
I can send the cab de-installation log file
Hi Vocai,
We are glad to help you with this.
Please provide us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
Thank you for sharing us the screenshots, Vincent.
You can uninstall the older version by running AVG Remover.
Please click here to download the setup file of AVG Remover & follow the on-screen instructions. While it detects the AVG programs installed, ensure that AVG PC TuneUp is selected before running the tool.
Regarding the installation part, it is related with the uninstallation survey & for reinstallation purpose. Appreciate your time in notifying this to us. We'll notify this to the concerned team.
You can uninstall the older version by running AVG Remover.
Please click here to download the setup file of AVG Remover & follow the on-screen instructions. While it detects the AVG programs installed, ensure that AVG PC TuneUp is selected before running the tool.
Regarding the installation part, it is related with the uninstallation survey & for reinstallation purpose. Appreciate your time in notifying this to us. We'll notify this to the concerned team.