I would like to add that I have encountered the same problem with Hearthstone. Adding and exception fixed it. I don't know if it something on my end, but I'm guessing that the newest update is causing a lot more programs to crash that I have not tested yet. It might be something that needs to be looked into in more depth.
Hello Mason,
Sorry for the inconvenience caused.
Does AVG antivirus detects Eve Online application as a threat when you try to run it?
Have you tried adding the Eve Online .exe application to AVG's exception?
If not please add the installed path of the program to the AVG's exception by following the instructions mentioned in this link: http://avgread.me/18WB2dg .
If the issue persists, please do let us know.
I would like to add that I have encountered the same problem with Hearthstone. Adding and exception fixed it. I don't know if it something on my end, but I'm guessing that the newest update is causing a lot more programs to crash that I have not tested yet. It might be something that needs to be looked into in more depth.
Hello Manson,
We understand your concern.
Could you please let us know whether Hearthstone is an application or online game or offline game? so that we are happy to assist you better.
Feel free to contact us for any further assistance. Thank you.
Hello Mason,
Sorry for the inconvenience caused.
Does AVG antivirus detects Eve Online application as a threat when you try to run it?
Have you tried adding the Eve Online .exe application to AVG's exception?
If not please add the installed path of the program to the AVG's exception by following the instructions mentioned in this link: http://avgread.me/18WB2dg .
If the issue persists, please do let us know.
Mason,
Thank you for the information.
We like to inform you that AVG will detect a file as threat if it is harmful to your computer. This games may create harm to your computer. so that AVG blocked it. As we understand adding those file to exception sorted your issue.
Please feel free to get back to us for further assistance.
Thank you.
Hi,
Thanks for the quick reply!
I never got any popups saying it was a threat. I did add the relevant executeables to the list of exceptions and that seems to have fixed the problem.
Hearthstone is an online game.
Hello Mason,
Thank you for your kind post and for your support of AVG products. That's great to hear your issue has been resolved now. If you are facing any further issues with AVG program please let us know and we are happy to assist you.
Thank you.