Hello Nick,
We apologize for the inconvenience caused.
In order to assist you better please contact to our technical support by clicking on the below link.
https://support.avg.com/support_contact_form?l=en_US&retUrl=support_sales
Please feel free to contact us for further assistance.
Thank you.
Hello Nick,
Please try to delete c:\ProgramData\Avg\AV\DB\stats.db and let us know if the issue persists, so that we will be providing you with alternative resolution to resolve the issue.
Thank you.
New to this forum so sorry for double post in Performance and General discussion.
AVG Free Edition version 2016.0.7163 Event History not working.
I have d/l'd/re-installed a few times from various sources and same results.
Is this an AVG problem? Running Windows 7 Home Edition
AVG Free Edition 2015 worked perfectly.
Suggestions.
Thanks.
AVG Free Edition version 2016.0.7163 Event History not working.
I have d/l'd/re-installed a few times from various sources and same results.
Is this an AVG problem? Running Windows 7 Home Edition
AVG Free Edition 2015 worked perfectly.
Suggestions.
Thanks.
Hello Nick.
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
Hello Nick,
We have escalated your concern to our senior level we will get back to you with a resolution. Your patience is much appreciated.
Thank you.
We have escalated your concern to our senior level we will get back to you with a resolution. Your patience is much appreciated.
Thank you.
Hello. I just spoke with a tech support rep in doowop, Pakistan?, or somewhere, and he assured me the
Event History is no longer operational on the newest AVG Free Edition 2016.0.7163 ZEN.
I asked if it will work at a later date and he said, "No."
So thanks for your help and maybe I even helped you and others with this minor problem.
AVG will not allow me to revert back to the 2015 version again as it defaults to Zen only. That is so ZEN.
Of course I will probably use another product that works correctly but that's the way it is.
Have a great day!! and Thanks again.
Event History is no longer operational on the newest AVG Free Edition 2016.0.7163 ZEN.
I asked if it will work at a later date and he said, "No."
So thanks for your help and maybe I even helped you and others with this minor problem.
AVG will not allow me to revert back to the 2015 version again as it defaults to Zen only. That is so ZEN.
Of course I will probably use another product that works correctly but that's the way it is.
Have a great day!! and Thanks again.
Hello Nick,
Please try to delete c:\ProgramData\Avg\AV\DB\stats.db and let us know if the issue persists, so that we will be providing you with alternative resolution to resolve the issue.
Thank you.
Hello Nick,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b00000008qKG. Please try to keep the whole conversation in one question/thread to speed up resolution. Thank you for understanding.
Thanks.
I took a look at stats.db in 3 locations including yours above.
They all looked empty at 16kb file size. I booted to command prompt and deleted all stats.db.
On reboot all 3 locations rebuilt stats.db at 16kb file size.
Event History still not showing anything still by doing an update or scannning specific folder.
Thanks for the suggestion.
Problem solved. I finally found newer AVG Free Edition 2016.0.7226 and installed.
Event History now working as it should.
Sorry for the bother but a big THANK YOU for all who tried to help.