Hello Jerry,
Thank you for contacting us. We regret for any inconvenience caused. Please upgrade your AVG to the latest 2016 version to resolve your issue. To upgrade AVG, visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the installation file for AVG Anti virus free 2016.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
My AVG 2015 Free antivirus Event History has not been active for a year. It hasn't been keeping track of any events at all since last May (2015) and it will not refresh when "refresh" is clicked. The screen momentarily flashes when clicked but the old entries that are over a year ago remain.Does anyone know how I can get it to keep track of events and refresh again like its supposed to?
Jerry,
Thank you for getting back to us. Yes, you can go ahead and upgrade your AVG and let us know if the issue persist. We are happy to help you to resolve the issue.
Hello Jerry,
Thank you for contacting us. We regret for any inconvenience caused. Please upgrade your AVG to the latest 2016 version to resolve your issue. To upgrade AVG, visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the installation file for AVG Anti virus free 2016.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
Thank you for your prompot response and help.
Before I upgrade to the latest 2016 version, I am still running MS's older XP OS w/SP 3. Can I still upgrade to AVG 2016 version while using the same Pentium dual E2180 CPU running at 2.00 GHz?
Thanks again for your help