Hello Caitlin,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting the old files showing up during the scan. We will certainly help you with the issue.
For further clarification, could you please help us with the screenshot of the pop ups informing about the old files during the scan?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Thank you for understanding!
Hi,
Whenever there's a scan I suddenly get old files showing up in my download file. Like a video created December 2022 but modified the day of scan April 2024. It's really annoying. Is there a way to prevent the updated modify date or is that just how it scans? I don't remember doing that before!
Whenever there's a scan I suddenly get old files showing up in my download file. Like a video created December 2022 but modified the day of scan April 2024. It's really annoying. Is there a way to prevent the updated modify date or is that just how it scans? I don't remember doing that before!
Hello Caitlin,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting the old files showing up during the scan. We will certainly help you with the issue.
For further clarification, could you please help us with the screenshot of the pop ups informing about the old files during the scan?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Thank you for understanding!