I got an advise from AVG to click for better protection. But now I can't even login in my computer…
What can I do?
Sarath, I have downloaded AVG internet security for windows. I have Windows 7
I'm not sure if you can read the screenshot.
When I start the computer and fill in my password I get the following message:
(translated into English):
the server user profile service prefend logging in
Users profile cannot be loaded.
I hope you have enough information! Thanks for helping me out!
Best regards,
Mieke Frans
Dear Balasubramanian,
I can imagine that serveral things can occur this situation. But the last thing I did was click on a notification from AVG…
I'm the only user so I think I log in as administrator?
How do I make a restore?
I hope you have some options for me.
Best regards,
Mieke Frans
Thank you for helping Sarath!
I hope the following information can help: Ordernumber [order number removed]
| Productnaam | Prijs incl. btw | |
|---|---|---|
 | AVG Internet Security (meerdere apparaten) Abonnement voor 1 jaar, 10 apparaten , Jaarlijks een rekening Licentienummer: [activation code removed] | € 89,99 |
Hope to hear from you soon!
Best regards
Mieke Frans
Mieke Frans
Thank you for helping Sarath!
I hope the following information can help: Ordernumber [order number removed]
| Productnaam | Prijs incl. btw | |
|---|---|---|
| AVG Internet Security (meerdere apparaten) Abonnement voor 1 jaar, 10 apparaten , Jaarlijks een rekening Licentienummer: [activation code removed] | € 89,99 |
Hope to hear from you soon!
Best regards
Mieke Frans
Mieke Frans
Dear Balasubramanian,
I can imagine that serveral things can occur this situation. But the last thing I did was click on a notification from AVG…
I'm the only user so I think I log in as administrator?
How do I make a restore?
I hope you have some options for me.
Best regards,
Mieke Frans
Hi Mieke,
This is an unusual behavior as AVG will not block access to login credentials.
To know more about it, may I know the AVG program installed and the Operating System on your PC?
Also, I suggest you re-check the PC password and try logging in.
Mieke, I'm afraid as we're unsure if AVG is causing the issue and we suggest you to get in touch with Windows support as you're unable to login to your user profile to perform a system restore.
Sarath, I have downloaded AVG internet security for windows. I have Windows 7
I'm not sure if you can read the screenshot.
When I start the computer and fill in my password I get the following message:
(translated into English):
the server user profile service prefend logging in
Users profile cannot be loaded.
I hope you have enough information! Thanks for helping me out!
Best regards,
Mieke Frans
Mieke, I request not to post your order details as it's a public post and the information is also viewed by all AVG users.
As informed earlier, AVG will not block access to login credentials.
To know more about it, may I know the AVG program installed and the Operating System on your PC?
For more clarity, please share us the screenshot or image of the PC screen.