I had just bought a bundle of AVG products for this computer, AVG virus protection, PC tuneup, and VPN, but when I went to download them only the VPN and internet security were downloaded. Every time I try to use the download key I get Error: 0xe001f90f when it completes. Is there a way to fix this?
Hello Sam,
Mostly this issue will occur of there is any AVG traces left on your device. Refer the following article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove the traces using AVG Clear and remover tool. Note: Run AVG Clear tool first.
Now, proceed with the installation of AVG PC Tuneup http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp and activate it using the License number.
Sam, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Sam,
Mostly this issue will occur of there is any AVG traces left on your device. Refer the following article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove the traces using AVG Clear and remover tool. Note: Run AVG Clear tool first.
Now, proceed with the installation of AVG PC Tuneup http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp and activate it using the License number.
Refer the below article to install AVG Internet Security - Unlimited:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection and AVG Secure VPN: http://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN. Activate these two products using your email address and password.
Provide us the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of the error message you received if you need any further assistance.