Hello Lydia,
I understand the inconvenience. Please open AVG Internet Security > Hacker Protection > Click Ransomware settings (gear symbol). Check if the Excel program is blocked. If so please allow the application and check if Excel sheet is working.
I was working an Excel spreadsheet I have had for 10 years and never had a minute's trouble with it. An AVG pop up tells me "They've Protected Me". I don't know from what. It kept happening. It asked me a question that I clearly answered incorrectly because now I cannot get to any of my financial spreadsheets. None of them are marked Read Only under the Properties tab, but if I make changes to the spreadsheet, it will not save it unless I give it a new name. I cannot change the name of the files every time use them. How do I fix this mess.
Hello Lydia,
I understand the inconvenience. Please open AVG Internet Security > Hacker Protection > Click Ransomware settings (gear symbol). Check if the Excel program is blocked. If so please allow the application and check if Excel sheet is working.