Hi Donna,
Thanks fo positive feedback
My AVG 2014 Premium Security program crashed suddenly, so I called technical support for help. I agreed to give tech support complete remote control of my PC, to upload whatever info they needed to resolve problem. Three days later, I was sent email with a link allowing tech support to repair my system via "logmeinrescue" and I sat back to watch my PC being fixed from half a world away. The process required about 3 hours of remote repair, and now my PC is running fine, along with the AVG program. I would highly recommend that if you have serious issues with your AVG programs, give tech support a chance to make things right again via remote rescue.
Hi Donna,
Thanks fo positive feedback