Exceptions are not saved permanently?

[Veeramani_Sivakumar]

Hello Vibin, 

We will check and help you to resolve it.

• Could you please explain which folder are you trying to add in Exception list of AVG?
• Please confirm the version of operating system and AVG program installed in your device. 
• You can also try to repair AVG Internet Security (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus) once and check the status. 

Keep us updated. Thank you.

[Vibin_Narayanan]

Whenever I add a folder to the exception list in AVG, it get automatically removed from exception list after sometime. What should I do about this?

[Veeramani_Sivakumar]

Hello Robin, 

We will check and help you to resolve it. Have you tried to repair or reinstall AVG program using above instructions? Could you please share the screenshot of AVG program page before and after adding exception? Keep us updated.

[Veeramani_Sivakumar]

Hello Vibin, 

We will check and help you to resolve it.

• Could you please explain which folder are you trying to add in Exception list of AVG?
• Please confirm the version of operating system and AVG program installed in your device. 
• You can also try to repair AVG Internet Security (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus) once and check the status. 

Keep us updated. Thank you.

[Hari_Shankar]

Sure, Robin. You can reach us and share it with us at your convenient time, Robin.
Have a great day, stay safe!

[system_0055p00000A59AQAAZ_Robin_Miller]

yes i will send you screenhot now i am away from my office thanks for your respnse. (Website removed)

[system_0055p00000A59AQAAZ_Robin_Miller]

yes i will send you screenhot now i am away from my office thanks for your respnse. (Website removed)