Exceptions for Live Optimization keep being overridden

Hello Isabelle. I have sent you an email instruction with further steps to be taken to get your issue fixed. Please check your inbox and follow those steps. Thank you.

I keep adding exceptions to the Live Optimization - such as Box, my printer, Dropbox - but Live Optimization keeps overriding by "telling" me that since it's not in use, these apps will be disabled. Do you know if this is a bug in the AVG product right now?

Hello Isabelle. I have sent you an email instruction with further steps to be taken to get your issue fixed. Please check your inbox and follow those steps. Thank you.