Excessive billing

Hello Ricky, 

We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

How is it I have been charged $94.99 for a service I have not asked for. My last bill was $30 something.
I would like to be refunded and my subscription shut down. AVG is just a series of popups trying to get more money for services I dont want. 
I have also reported this to Paypal

Hello Ricky, 

We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.