Hi Kevin.
Though AVG and Avast are under same roof now, support is provided through different channels.
If you have a query concerning an Avast product, please visit https://support.avast.com/ to contact Avast customer care.
Anyone had an issue where the 'avast plugin for Exchange' causes the submission queue in Exchange to hang, as it appears to take 90 seconds to process each message.
When the transport agent is disabled, mail flow goes back to normal.
Thank you for the quick reply, Kevin.
I'm afraid support for AVG business edition products too is provided through email.
Please visit https://support.avg.com/business_contact_form?l=en&retUrl=business to submit your query to them.
That's the name of the agent, but the product is AVG Business #confused
In attempt to get this fixed, in the absence of Avast/AVG support, I uninstalled/reinstalled the transport agent in Exchange, but this didn't fix it.
Please support, get back to my ticket.
Kev, we could not find a ticket submitted under the account that you have provided for AVG community.
If you have received a confirmation saying that the request has been received, then we request you to keep checking your emails to know about the status.
If you haven't submitted the request yet, do use the link provided earlier and submit it.
Thank you.
What, this one:
Your request no. is: 10277213
Submitted by the same email address as the community, but maybe not the same actual account.
Hi Kevin.
Though AVG and Avast are under same roof now, support is provided through different channels.
If you have a query concerning an Avast product, please visit https://support.avast.com/ to contact Avast customer care.