Hello Renée,
We are sorry for the inconvenience caused.
You can add the URL of the website to the AVG's exceptions by following the instructions as mentioned in this link: http://avgread.me/18WB2dg .
Before that please submit the threat detected sample to us through this link: http://www.avg.com/submit-sample .
Please feel free to contact us if you need any assistance.
I have three Wordpress websites which I cannot access from my laptop as AVG is telling me they are virused. My web hosts have confirmed there is no virus and the sites open up fine from other people's computers. I have AVG Zen and PC tune up. I've been told I can exclude my websites from the scan, but the link I was sent shows a help menu that I don't seem to have. Please advise, thanks.
Hello Renée,
We are sorry for the inconvenience caused.
You can add the URL of the website to the AVG's exceptions by following the instructions as mentioned in this link: http://avgread.me/18WB2dg .
Before that please submit the threat detected sample to us through this link: http://www.avg.com/submit-sample .
Please feel free to contact us if you need any assistance.