Hello Rodrigo,
We apologize for the inconvenience. We'll look into this and help you.
We understand that you've already submitted the website for the false positive analysis.
However, we're unable to locate your request. Please submit the website for analysis again, using this link.
Thanks in advance.
Hi, How long does it take for a website that has a false positive to be removed from the list of dangerous systems? My clients who use avg are complaining that the http://www.diariomunicipal.com.br/ site has security problems, but it is something that only AVG points out and the website is safe, used for consultation.
I passed this instruction, but I don't think it is correct. As they are customers of thousands of cities, it is very complicated to mediate.
https://support.avg.com/SupportArticleView?l=pt&supportType=home&urlName=AVG-Antivirus-scan-exclusions
I passed this instruction, but I don't think it is correct. As they are customers of thousands of cities, it is very complicated to mediate.
https://support.avg.com/SupportArticleView?l=pt&supportType=home&urlName=AVG-Antivirus-scan-exclusions
Hello Rodrigo,
We apologize for the inconvenience. We'll look into this and help you.
We understand that you've already submitted the website for the false positive analysis.
However, we're unable to locate your request. Please submit the website for analysis again, using this link.
Thanks in advance.
You're welcome, Rodrigo.
We've checked and we can see that your request has been forwarded to our team of analysts.
They'll review your case and will get back to you via email as soon as possible.
Your patience is much appreciated.