Hi Donna, please try to keep the matter in a single post to avoid confusion. Alan has replied in your another post. (AVG Support Community | User Forum for All AVG products (https://support.avg.com/answers?dt=login#!/feedtype=SINGLE_QUESTION_DETAIL&dc=All&criteria=ALLQUESTIONS&id=906b00000004usWAAQ)). Thanks.
Hi Donna, please try to keep the matter in a single post to avoid confusion. Alan has replied in your another post. (AVG Community (https://support.avg.com/answers?dt=login#!/feedtype=SINGLE_QUESTION_DETAIL&dc=All&criteria=ALLQUESTIONS&id=906b00000004usWAAQ)). Thanks.
I purchase AVG Protection Pro on May 15, 2015. I have not been able to use more then the Antivirus free because it will not update on my computer and I can't figure out why…