Expired AVG Protection

Hi Thomas,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

I've tried for three days via the chat discussion list to get my subscription updated.  They finally told me not to worry about it.  It now has indicated it expired.  My license #AAC69-LBDEE-HHRXJ-ALAKU=7607W-4.  Purchased on 31December2014.

Hi Thomas,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks