Hello Hans,
As per our record you have purchased our AVG Protection Multi-device program that expires on 4/1/2018.
We are sure that the expiry notices is only for the AVG Performance component on the Zen interface for which you haven't purchase the subscription.
On the AVG zen interface you can see protection and performance circle, when you click on protection you can see the AVG Internet Security window opened up for which you have paid but on the performance circle you will have the trial version of AVG PC tuneup installed which will expire in 15 days.
If you wish to use the performance program you have to get the subscription for it and start using it, if not you have to uninstall the AVG Performance alone from the control panel and thereafter you won't get the expiry notices.
Please feel free to contact us should you need any assistance.
Hi,
Why will my subscription expires in 14 days, I paid it 04-01-2016 via VISA.
The information comes up when I use the product.
Order Number: 69686754
Invoice Number: 3102463733
Regards
Hans
Hello Hans,
As per our record you have purchased our AVG Protection Multi-device program that expires on 4/1/2018.
We are sure that the expiry notices is only for the AVG Performance component on the Zen interface for which you haven't purchase the subscription.
On the AVG zen interface you can see protection and performance circle, when you click on protection you can see the AVG Internet Security window opened up for which you have paid but on the performance circle you will have the trial version of AVG PC tuneup installed which will expire in 15 days.
If you wish to use the performance program you have to get the subscription for it and start using it, if not you have to uninstall the AVG Performance alone from the control panel and thereafter you won't get the expiry notices.
Please feel free to contact us should you need any assistance.