Hello Fernando,
Thank you for reaching out to us with your concern. I have checked your account details and see that you have canceled the Automatic renewal for one AVG PC TuneUp license which is going to expire on 2018.1.25. Now, you have an active subscription of AVG PC TuneUp (1 computer) valid until 2018.12.16, AVG Internet Security (1 computer) till 2019.11.17 and AVG Secure VPN (2 years subscription) till 2019.11.19. To activate the new license on your computer, please refer this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp
As I told you in my e-mail from 1/10/2018 I have purchased the AVG PC TuneUp renewal on 1/12/2017 with order number 701-9756037 and this renewal I have incorporated into my computer. Therefore I agree with your e-mail of 1/10/2018 to cancel another renewal of the AVG PC TuneUp and you do not receive any warning that my subscripción expires in 7 days. Thankyou
Hello Fernando,
Thank you for reaching out to us with your concern. I have checked your account details and see that you have canceled the Automatic renewal for one AVG PC TuneUp license which is going to expire on 2018.1.25. Now, you have an active subscription of AVG PC TuneUp (1 computer) valid until 2018.12.16, AVG Internet Security (1 computer) till 2019.11.17 and AVG Secure VPN (2 years subscription) till 2019.11.19. To activate the new license on your computer, please refer this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp