Hello Deb,
I understand the inconvenience caused, I am sure we will be able to fix this together. I see that you have purchased AVG PC TuneUp 1 computer (1 year) expires on 8/3/2018 (you have not purchased AVG Internet Security), please let us know if you're receiving expires message for AVG Internet Security or AVG PC TuneUp, also share a screenshot of the expiry message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Hello Deb,
I understand the inconvenience caused, I am sure we will be able to fix this together. I see that you have purchased AVG PC TuneUp 1 computer (1 year) expires on 8/3/2018 (you have not purchased AVG Internet Security), please let us know if you're receiving expires message for AVG Internet Security or AVG PC TuneUp, also share a screenshot of the expiry message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Tried to scan after viruses warning and AVG display says my subscription has expired. This information is incorrect. Plz Help