Exponential Incremental Subscription Charges

AVG Subscription
3

Hi Lionel,

We'll certainly clarify the charges.

As we're advised not to post the subscription details in public post, I have sent an email regarding it.

Please check and respond to it for further clarifications.

1

During 2019 I was charged on 4 occasions for TuneUp a total of £109.36 and so I applied for an
appropriate refund which was refused.
When I first dealt with AVG many years ago there was just 1 payment 1 annual subscription and
I knew where I stood.  Now it looks like every so often they look for a method of introducing additional charges surreptitiously which I find unfair and unacceptable. That is shameful.
At one time  I had great respect for AVG and Avast, but in my opinion what they are doing now to
boost profits shows a complete lack of integrity.  Can this be remedied ?
Lionel Barnett     barnettlion29@gmail.com     UK

2

Hi Lionel,

We'll certainly clarify the charges.

As we're advised not to post the subscription details in public post, I have sent an email regarding it.

Please check and respond to it for further clarifications.