How much time does it take for your support representative to come on line.Today (08-08-2016) I was connected at 3.24PM with a message "A support representative will be with you shortly" - I was on line wating for your support representative to turn up - but nobody turn up - insted at 3.35PM a message was received " The session has excceded the maximum allowed waiting time. Please try new session at a later time" - what it is all about - Please help me.
Hello Arun,
We regret for the inconvenience caused. Unfortunately, we are facing some technical difficulties from our side and it has been fixed now. Please try to reconnect with the advance level support to install your purchased AVG Products. If you are facing any issues with connecting with them, please let us know we are here to help you. Thank you.
Today I have purchased Express Install Support and got the confirmation and Key No by return mail - on clicking on Redeem Service - I was directed to new AVG page stating that no technician is available call us on during the hours of service as explained in the email - but I could not find any hours of service in email - can anybody help me to find out timing - I am from India.
How much time does it take for your support representative to come on line.Today (08-08-2016) I was connected at 3.24PM with a message "A support representative will be with you shortly" - I was on line wating for your support representative to turn up - but nobody turn up - insted at 3.35PM a message was received " The session has excceded the maximum allowed waiting time. Please try new session at a later time" - what it is all about - Please help me.
Hello Arun,
We regret for the inconvenience caused. Unfortunately, we are facing some technical difficulties from our side and it has been fixed now. Please try to reconnect with the advance level support to install your purchased AVG Products. If you are facing any issues with connecting with them, please let us know we are here to help you. Thank you.
Hello Arunkumar,
We can certainly take remote access of your computer and install the product for you. I will email you a link to get connected to the remote support, please follow the same and our remote technicians will make sure your computer is protected.
Thank you.