Hi, I purchased a new 1-year, 10 device subscrption for AVG Ultimate. I am already using this product on my Android device, and it was set to expire on 6-16-2023. I assumend that when I "added" another subscription through the app on my phone it would extend the expiration date, but instead it now has an expiration date 1 year from today. Did I do something wrong? Or does the product not extend susbription dates like that. If I can't get the date extended I am going to request a refund for this purchase.
–Tim
Hi Tim,
We'll certainly clarify this for you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
I would also like an answer to this. I have been offered 2 yr deals for black / cyber etc days and will it be added to my sub or not?
Paul
Hi Tim,
We'll certainly clarify this for you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Hello Paul,
We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private post so that we can check and assist you accordingly.
Thank you in advance!