Extreme Alarm not going off

Hello Lee,
We request you to contact our mobile support team ( https://support.avg.com/SupportArticleView?l=en&urlName=How-to-contact-support-through-the-Mobile-Contact-Form&q=mobile+support&supportType=home ) to sort it out.

Hi what is stopping my alarm from only sometimes, not going off. Sometimes it does go of, sometimes it says a scheduled alarm did not go off. As far as im aware my Samsung s7 hasn't been updated recently and i haven't changed any settings.

Please help it's getting annoying as I'm missing appointments now !

Hello Lee,
We request you to contact our mobile support team ( https://support.avg.com/SupportArticleView?l=en&urlName=How-to-contact-support-through-the-Mobile-Contact-Form&q=mobile+support&supportType=home ) to sort it out.