I am using AVG Free, and it is taking a very long time to scan. It used to take 1 or 2 hours. Now it has been over 12 hours, and it is only at 62%. Any ideas as to why it is taking so long? Thank you!
Debbie,
Thank you for the information.
This may also depends on your hard disk capacity.
We would request you to run AVG remover tool to completely remove AVG free and then re install it and check whether the issue fixed. If issue still persist please let us know.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallFree .
Please feel free to get back to us for further assistance.
Thank you.
Hello Debbie,
We apologize for the inconvenience caused.
May I know the version (2015 or 2016) of AVG program installed on your system?
Have you upgraded your AVG Antivirus free to 2016 version?
Thank you.
Hello Debbie,
We apologize for the inconvenience caused.
May I know the version (2015 or 2016) of AVG program installed on your system?
Have you upgraded your AVG Antivirus free to 2016 version?
Thank you.