Extremely unhappy with AVG level of security. The same has happened as last year tuneup stopped working and all icons disappeared from desktop. Looks like I have a virus

Hi Maureen,
In order to analyze it please provide us with GMER (http://kb.avg.com/articles/en_US/How_to/GMER-Scan-Result/) and AVG scan result export (http://http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/).
Thanks

Hi Maureen,
In order to analyze it please provide us with GMER (http://kb.avg.com/articles/en_US/How_to/GMER-Scan-Result/) and AVG scan result export (http://http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/).
Thanks