Hi Akash, thanks for your very speedy response (sorry I've been away from my Mac for a fwe days)
I did what you suggested (Uninstalled AVG and downloaded AVG again) but the re-installation failed because it says F-Secure is installed (Aaargh!). Then I've struggled to get back here because AVG is uninstalled from my Mac (double aaargh!!) Here's a screenshot of the error message I got…
(AVG still not reinstalled onm y machine)
Hello Colin,
We appreciate all your efforts. We request you to try the F-Secure remover tool to remove the traces of F-Secure and try the installation of AVG. Here is the link to download the F-Secure Remover tool: https://goo.gl/DC1zRb
Feel free to contact us for further help.
Thank you.
Hello Colin,
We apologize for the inconvenience caused. In order to assist you further, we request you to provide the screenshot of the window so that we could analyze the issue an help you better. Please follow the instructions from the link to attach a screenshot: http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot
Thank you.
Thank you.
(Sorry if I am getting the procedures wrong - I've added this query at the end of a thread started by Tony Darby, then realise it's not been posted as a question.)
We apologize for the inconvenience caused. In order to assist you further, we request you to provide the screenshot of the window so that we could analyze the issue an help you better. Please follow the instructions from the link to attach a screenshot: http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot
Thank you.
Thank you.
AVG Guru
Hello Colin,
Thank you for your kind appreciation and for your support of AVG products. It is customers like you that are helping to make AVG a household name.
Thank you for choosing an AVG solution for your computer.
Pandi - you and your team are absolute stars! The F-Secure removal tool appears to have worked and the AVG installation went very smoothly - Phew!
(Hope I don't have to trouble you again… I bet you hope that too!!)
Very best wishes to you all!