Facebook Bejeweled Blitz caused AVG Detection

Viruses & Threats
10

Same problem. Alerts frequently popping up when facebook Bejeweled is running in Internet Explorer. The related threats don't show up in the virus vault, so I don't know how to submit a false detection report for this. The threats show up in the Resident Shield Results. Is this a real problem or not? How to resolve? Very annoying.

9

Hello Dan, please have a look at this article http://bit.ly/1BEcLzK .

Please feel free to contact us should you need any further assistance.

11

I submitted a false report on March 30, 2015. As of today, I have not had a response from Grisoft and the problem still exists, so they must still be working on it.

8

Thank you, I'll submit a false detection report.

1

Product: AVG Antivirus 2015

Problem: When I open then Bejeweled Blitz app (within Facebook) AVG Detection reports 2 threats, both labeled as "Virus found HTML/Framer". It then reports that All items were resolved.

This prompt happens everytime I open the app.

Performing a full scan reports a clean computer.

Is it of a concern? If not, can I add it to exceptions some how to stop the prompt?

Thank you for your help.

6

Hello Dan, please have a look at this article http://bit.ly/1BEcLzK .

Please feel free to contact us should you need any further assistance.

7

Thank you, I'll submit a false detection report.

5

Robert, Use the Resident Shield Result detail in case you believe there is a false alarm. Please contact AVG using the following form (http://samplesubmit.avg.com/false-detection). 
AVG Guru

2

Same problem. Alerts frequently popping up when facebook Bejeweled is running in Internet Explorer. The related threats don't show up in the virus vault, so I don't know how to submit a false detection report for this. The threats show up in the Resident Shield Results. Is this a real problem or not? How to resolve? Very annoying.

3

Interestly enough, using Mozilla Firefox 37 does not set off the AVG threat alert.

Using Internet Explorer 11 sets off the AVG threat alert.

At least there is an alternative browser to avoid receiving the alerts. : )

4

I submitted a false report on March 30, 2015. As of today, I have not had a response from Grisoft and the problem still exists, so they must still be working on it.