Hello,
Our platform is launched almost 2 years ago and there were no issues with that. Suddenly some users are facing URL: Phishing threats issues from AVG when they are trying to access our platform.
https://accounts.lcx.com/
Please resolve this asap.
Hi Anurag,
We are sorry to hear this.
We will help you to sort out the issue.
Could you share us the screenshot of the threat message to investigate further?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
Anurag, did you use the same email as you used to contact us here to submit the false detection report?
If you did, it seems to be unsuccessful. Please try and and share a screenshot (https://bit.ly/3hmUdkG) of the confirmation window.
Hello Anurag.
It looks like you submitted the false detection report using a different email address (axxxxg@lcx.com).
Our developers will analyze the URL and get back to you with results.
Appreciate your patience.
How long it can take ? I cant login in my LCX account !!! Many month works and now this shitshow happen !!
I already submitted the form two times but did not receive any reply from the team. Please take a look at this request and resolve this asap. The URL is https://accounts.lcx.com/.
After successful submissions, our developer will get back to you as soon as possible.
I request your patience in this matter.
Hi Anurag,
We are sorry to hear this.
We will help you to sort out the issue.
Could you share us the screenshot of the threat message to investigate further?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.