Failed Installation of AVG Secure - order No 10766382872 on 4/10/17

Hello Nigel,

I understand your concern. Please check in your computer, if the AVG Secure VPN got installed. To check this open the AVG dashboard and click on AVG Secure VPN tile. This will open the application, if the application is not installed, then you will get an option to "Try for free". Please click on the same to install and activate AVG Secure VPN in your computer.

I paid good money for the above yesterday and understood it would automatically install. However, on scanning with AVG and reading the scan report it tells me that "On Line Privacy Status is low". Why?

Hello Nigel,

I understand your concern. Please check in your computer, if the AVG Secure VPN got installed. To check this open the AVG dashboard and click on AVG Secure VPN tile. This will open the application, if the application is not installed, then you will get an option to "Try for free". Please click on the same to install and activate AVG Secure VPN in your computer.