Hello:
I was trying to install a theme on the AVG Secure Browser and a small window popped up saying "Access denied - Retry - Close" and then in the downloads list it reads "Failed - Needs authorization." When I click on the up arrow next to that it reads "resume" (dimmed), "More information" (illuminated), "cancel" (dimmed.) When I click on "More Information" it brings me to the main support page with a list of topics. And when I search "Failed - Needs authorization" on the support page all the results deal with subscriptions/credit cards authorization fails.
Does anyone understand this and how to fix it?
Thank you
Hello Robert,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We will certainly help you with the issue. Could you please send us the screenshot of the error. To do that click on the link: (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) .
Awaiting your response.
Hello Robert,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We will certainly help you with the issue. Could you please send us the screenshot of the error. To do that click on the link: (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) .
Awaiting your response.