I have used AVG for years with little or no problems but lately I kept getting the message "You are not fully protected" Update Manager general error
Also when I tried to run a scan kept getting the message that scan was interrupted
After several days of this I decided to uninstal AVG and then reinstal but this has failed several times with error message 0XC0070643
I am still using Vista on a desktop pc
My latest attempt reached 96% so I am now sitting with no anti virus protection
Hope someone can help
Hello Sheila,
We apologize for the inconvenience caused.
This issue can be resolved by re-install your AVG program.
Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please start a fresh installation of AVG again through the below link.
http://www.avg.com/us-en/download
Please revert us if the issue persists.
Thank you.