Failing to cancel subscription

AVG Protection
1

Can I get some advice please. I am trying to turn off my auto subscription service but when I press the off option it comes up with an error message saying the product parameters do not exist. Has anyone else had this issue, if so how can I solve it? Thank you

5

Hello Conor,
We certainly understand your concern.
Do you want to cancel your Auto renewal for your AVG product under this account?
Thank you.

2

Hello Conor,
We certainly understand your concern.
Do you want to cancel your Auto renewal for your AVG product under this account?
Thank you.

3

Hey thank you for replying so quickly. I would like to cancel my Auto renewal for this account please.

4

Conor,
Thank you for your appreciation.
Your Auto renewal for this Account has been cancelled. It will not get renewed anymore.
Please feel free to get back to us for further assistance.
Thank you.