Fails to Launch

AVG Performance
3

Hello Terry,
Let us remove the traces of AVG Internet Security completely and proceed with the installation.
Refer this article for the instructions and follow the steps as mentioned under 'Remove recent versions of AVG Antivirus using the AVG Clear tool'.
Please go to C: drive-> Program files/Program X86 folders and delete the AVG Internet Security/AVG AntiVirus folders manually. Click this link for the instructions to install and activate your product. We sent you an e-mail including the activation code. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.

1

After updating the software today (Sept 21) i try to launch the Internet security and the dashboard start to load and then disappears… nothing happens. Doesn't matter if I do it from task bar or icon on desktop or Start. I uninstalled it, reinstalled and same problem exists. Paid subscription.
Terry

2

Hello Terry,
Let us remove the traces of AVG Internet Security completely and proceed with the installation.
Refer this article for the instructions and follow the steps as mentioned under 'Remove recent versions of AVG Antivirus using the AVG Clear tool'.
Please go to C: drive-> Program files/Program X86 folders and delete the AVG Internet Security/AVG AntiVirus folders manually. Click this link for the instructions to install and activate your product. We sent you an e-mail including the activation code. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.