Fails to Log in after AVG Update

General discussion
10

Sarath,
Just to confirm I have uninstalled & then reinstalled & it has cleared the problem of not being able to log in after AVG update.
Thanks

8

Please note I'm using AVG Free Version 20.4.3125, all up to date

1

I am using Win 10 & have my computer to sleep after 45 minutes of inactivity.
On occasions, I think after AVG update, I am unable to log in.
I get the Microsoft picture on the screen but no Time/Date or the Microsoft password screen.
I have to switch off machine & then re start.
This always goes OK & I can log in .
Have you any ideas how to cure this situation?

9

You can uninstall it from control panel, John.

For the steps to uninstall and reinstall, refer the links below.

https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-AntiVirus-Free

https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free

2

Sarath,
Are there any special methods for Uninstall &reinstall?

5

You can uninstall it from control panel, John.

For the steps to uninstall and reinstall, refer the links below.

https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-AntiVirus-Free

https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free

6

Sarath,
Just to confirm I have uninstalled & then reinstalled & it has cleared the problem of not being able to log in after AVG update.
Thanks

7

Please note I'm using AVG Free Version 20.4.3125, all up to date

3

Thanks for the details.

If you experience the same, I suggest you to uninstall it and check if it resolves.

If yes, then reinstall it and check the same.

Keep us posted.

4

You are welcome, John
I am glad that your issue has been resolved.
I appreciate your time and effort in this.
Please feel free to write back to us if you have any queries in the future.
We will be glad to help you.