Failure in Update

Hello Ajinkya, I have sent an e-mail to you. Please use the e-mail and get connected with Remote Support, our Technicians will look into the issue and will resolve your issue for sure. Thank you.

Thank you for your response. I could update from directory. But what should I do for online update without above mentioned error.

From last 8 days my AVG antivirus free 2015 cant be updated. I get error "Sorry, we couldn't reach our update server. Please make sure you are connected to internet and try again."
I am connected to internet but still I am getting same error. I can access all other websites. What's the problem? Please help me.

Hello Ajinkya, I apologize for the inconvenience you experienced in this case. I request you to please follow the below steps to update AVG free offline.
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.
Please feel free to get back to us for any issues with AVG. Thank you.

Thank you for your response. I could update from directory. But what should I do for online update without above mentioned error.

Hello Ajinkya, I have sent an e-mail to you. Please use the e-mail and get connected with Remote Support, our Technicians will look into the issue and will resolve your issue for sure. Thank you.