Failure of Activation Code

AVG Protection
1

I repeatedly have a response implying I am not connected to the internet when I copy and paste the activation code in an attempt to obtain AVG TuneUp.  How do I convince that I am already connected to the internet?

3

Hello Martin,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.

2

Hello Martin,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.