Failure of invitation to install AVG Zen

Other Una Williams posting (https://support.avg.com/answers?id=906b0000000D2R8AAK).
AVG Guru

I have been trying to join my PC to my husband's AVG Zen multi-device protection (allan@ferretlodge.co.uk) and my attempted installation failed.  Someone in Support Community asked the name of the AVG program I was trying to install and the exact error message that was sent to me.  I replied as follows:-
Firstly a Files Needed box was shown saying that it needed file called "avgfwd6a.sys" on the AVG network filter driver disk.  The only disk we have is Internet Security 2013 - file wasn't there.
Next box to show was AVG Internet Security Setup Error.
Driver installation failed.
Severity:  Error.
Error Code:  0xC0070643.
Error Message:  General internal error.
Additional message:  MSIEngine:  Failed to install the product @AVGMSI_Error27046.
Driver installation failed (0xA0010004).
Contect:  AVG product installation, MSI action failed.

Please resolve this issue soonest.  I am not protected.

Una.




Other Una Williams posting (https://support.avg.com/answers?id=906b0000000D2R8AAK).
AVG Guru