Hello Dan,
Sorry for the inconvenience caused.
May I know for which AVG program you are facing this issue, is it trial, paid or free version?
It is the free version.
Dan, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
No it is a fairly new laptop and I have only used the free protection for the duration of the trial period.
It says;
Error code: 0xC0070643
Description: Event exec_finished
Dan, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Dan,
Sorry for the inconvenience caused.
May I know for which AVG program you are facing this issue, is it trial, paid or free version?
No it is a fairly new laptop and I have only used the free protection for the duration of the trial period.
It is the free version.
Hello Dan,
Thank you for the information.
Could you please let us know whether you have installed any 3rd party Antivirus product or AVG product before? also provide us the screenshot http://avgclick.me/getscreenshot of the issue, so that we are happy to assist you better.
Feel free to contact us for any further assistance. Thank you.
Thank you for the information. We would request you to run the AVG remover tool to remove all the remnants of the failed installation as described below. After you run the remover tool successfully, please download and install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.