Failure to start application

I have had no problem with my AVG Tune Up PC - but when I start the application it will not load.  I have restarted the computer twice to no avail.  Windows 10

Hello, Glenn

We will certainly look into this and help you.
Please be informed that we have updated the AVG TuneUp from AVG PC TuneUp
In this case, I kindly request you to uninstall the AVG PC TuneUp and install the latest version.
The instructions has been sent your email address.
Thank you.

Hello, Glenn

We will certainly look into this and help you.
Please be informed that we have updated the AVG TuneUp from AVG PC TuneUp
In this case, I kindly request you to uninstall the AVG PC TuneUp and install the latest version.
The instructions has been sent your email address.
Thank you.