Fake commitment of refund

AVG Subscription
3

Hello Rahul,
We're sorry for the way you feel.
We have initiated a refund in the amount of ₹2,440.24 on September 23, 2019 and this should take 5-7 business days (excluding Saturdays and Sundays). Please wait for 2 business days and check the refund status. If you aren't able to see the credit on your bank statement, please check with your bank to inquire about the refund status.
We appreciate your patience.

1

Dear Avj support


I am very disappoint , that your agent rumola says , my amount has been refunded on 24 /9

while i got your email on 25/9 ,that my amount is on the way and in next 5 to 7 days it will be refund

Ans also i havent got my refunded amount.  So please take it on priority and refund my amount

2

Hello Rahul,
We're sorry for the way you feel.
We have initiated a refund in the amount of ₹2,440.24 on September 23, 2019 and this should take 5-7 business days (excluding Saturdays and Sundays). Please wait for 2 business days and check the refund status. If you aren't able to see the credit on your bank statement, please check with your bank to inquire about the refund status.
We appreciate your patience.