Hello Jim,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with popup.
Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.
As you said you are facing popup while clearing all report after scanning on AVG Internet Security, we would recommend you to turn off popup from AVG application.
Most AVG products display notifications about application activity, product updates, warnings, and alerts. To disable pop-up notifications or stop offers for other products, follow the instructions in this article according to your product. (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home)
If you are still facing the pop, please revert us with the below information.
Is the popup comming from you AVG application or any other browser?
(If from AVG application, please follow above article)
Would you be so kind as to forward me a screenshot of the popup?
It would help me understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here. (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home))
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Can't seem to eliminate theses continuous pop ups. I've run AVG several times and get all clear report. I've tried to close pop ups and notifications but they still bombard my desktop. Any guidance will be appreciated. Thanks, Jim
Hello Jim,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with popup.
Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.
As you said you are facing popup while clearing all report after scanning on AVG Internet Security, we would recommend you to turn off popup from AVG application.
Most AVG products display notifications about application activity, product updates, warnings, and alerts. To disable pop-up notifications or stop offers for other products, follow the instructions in this article according to your product. (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home)
If you are still facing the pop, please revert us with the below information.
Is the popup comming from you AVG application or any other browser?
(If from AVG application, please follow above article)
Would you be so kind as to forward me a screenshot of the popup?
It would help me understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here. (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home))
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.