Hello Paul,
Thank you for writing back to us. We are sorry for the delay. We can really understand your frustration. We will check and let you know why your website being detected as threat.
Could you please let us know whether you have any case reference number or ticket number for the submission? So, we will check with the concerned team and fix the issue right away.
We look forward for your response.
You've reached the AVG community support forum.
I am sorry to hear that you did not get a response from our False positive team. Would you be so kind to share us the link of your website and the threat pop up you are facing from AVG Internet Security. Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Refer to the below article for detailed instructions to capture a screenshot.
Once you provide us this details, we will escalate your case manually to our AVG False positive team and they will get back to you via email as as soon as possible.
Looking forward to hearing from you.
AVG is reporting My website as suspicious and a scam, through a QR code It is certainly not and is just a basic business website. I have reported it to AVG as being a fake positive. However, I can get no response from AVG.
Can anyone advise on a resolve for this issue.
Hello,
There is no case reference number because no one has responded to the false positive forms which have been filled out over the past 2 weeks.
I will appreciate if you can forward the information to the correct team for this to be resolved.
Thanks
vqr.vc/c4hvpdjyl is the Qr code. That is where AVG is flagging suspicious website and a scam.
The website is Refreshbins.co.uk
Hello Paul,
You've reached the AVG community support forum.
I am sorry to hear that you did not get a response from our False positive team. Would you be so kind to share us the link of your website and the threat pop up you are facing from AVG Internet Security. Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Refer to the below article for detailed instructions to capture a screenshot.
Once you provide us this details, we will escalate your case manually to our AVG False positive team and they will get back to you via email as as soon as possible.
Looking forward to hearing from you.