Hello Patricia,
Thank you for contacting AVG Community Support.
We understand that you have received an email saying that you will be charged for renewal, and you do not have any active AVG subscription.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hello
I have received an email today saying I am due to be charged for a subscription renewal, only I don't have a subscription. There is no record of one on my account nor have I paid for a subscription using my Paypal account
Hello Patricia,
Thank you for contacting AVG Community Support.
We understand that you have received an email saying that you will be charged for renewal, and you do not have any active AVG subscription.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.