Nitesh,
We do understand your concern, we apologize for the difficulties. If you are sure about the detected files, we would suggest you to submit the sample https://secure.avg.com/submit-sample request to fix the issue. Our deveopers team will analyze the issue and get back to you via email. For temproary fix, we request you to add those files to the exception list http://avgclick.me/AddException. Thank you!
Nitesh,
We do understand your concern, we apologize for the difficulties. If you are sure about the detected files, we would suggest you to submit the sample https://secure.avg.com/submit-sample request to fix the issue. Our deveopers team will analyze the issue and get back to you via email. For temproary fix, we request you to add those files to the exception list http://avgclick.me/AddException. Thank you!
Hi Ranjini ,
Sorry for late reply . I just wanted to clarify one thing that by submitting the sample you mean submitting the exes and dlls or the source-code of exes and dlls ?
Please do let me know .
Hi !!
When I install my software some of the files get detected as suspicious and AVG removes them . Is there any other way except adding the files in Exception List of AVG ? Is there any script which I can run in order to add files in exception list of AVG ? Or can you guys help me in not having these false detections?
Hello Nitesh,
We kindly request you to submit the exe and the dll files on our website so that our developers can analyze the issue for you.
Thank you.
Hi Ranjini ,
Sorry for late reply . I just wanted to clarify one thing that by submitting the sample you mean submitting the exes and dlls or the source-code of exes and dlls ?
Please do let me know .