False MAllware detection on my site, cannot view or edit my Wordpress website!

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4

Hello Wouter,

I understand this must be upsetting. Please add the website URL in AVG Exception [https://help.avg.com/en/avg_free/17/settings_general.html] and submit it to us for analysis https://secure.avg.com/submit-sample.

Also, if you get any threat detection message from AVG, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] to assist further.

1

I get false allware detection on this site:
http://www.theinitiatorandcompany.nl/

so AVG blocks the site entirely and will not display and also now I cannot login to admin area, please give me solution!

2

Hello Wouter,

I understand this must be upsetting. Please add the website URL in AVG Exception [https://help.avg.com/en/avg_free/17/settings_general.html] and submit it to us for analysis https://secure.avg.com/submit-sample.

Also, if you get any threat detection message from AVG, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] to assist further.

3

Wouter, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru