Hello Philip,
We are sorry for the inconvenience caused. We will check and help you with it. Please submit the URL to our developers for analysis.
Click this link to submit the form.
Our developers will check and get back to you as soon as possible.
Until then you can add this website to the Exceptions.
AVG >> Menu >> Settings >> General >> Exceptions
Thank you for writing us back, Philip.
I am sorry to know that.
Please use the below link and reach out to mobile support.
Contact AVG Support - AVG Phone Number, and Chat Support (https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus)
Let us know if you face any difficulties and we'll certainly help you
Thank you.
Hi Lathika,
We tried the form link but it redirects back to the community page. Please advise.
Thanks,
Philip
Hi,
AVG anti-virus software mistakenly flagged our company's Android Apps as a Malware and prompted users to remove it from their Android devices. Please let us know how to proceed and the reason why you flagged our product as a Malware.
Regards,
Philip
Hello Philip,
We are sorry for the inconvenience caused. We will check and help you with it. Please submit the URL to our developers for analysis.
Click this link to submit the form.
Our developers will check and get back to you as soon as possible.
Until then you can add this website to the Exceptions.
AVG >> Menu >> Settings >> General >> Exceptions
Hi Veeramani,
Thanks for your reply! Our company produces a lot of white label mobile Apps for our customers. So all our Android Apps are under different customer company names. Please advise how to address this situation?
Regards,
Philip
Hi Lathika,
Yes, it is the same page that redirects back to the community page. All our company Android Apps are being flagged as malware which is a false detection. We need to resolve this asap.
Philip
Thank you for providing the information, Philip.
Please do not worry, our concerned team will get back to you via email at the earliest with a solution.
Thank you.